Learn more about SmartSavings
What are Community Energy Hours?>
Community Energy Hours are events that are called by your utility during peak demand times. During these events, we will make small adjustments to your thermostat's set-point in order to reduce your energy usage. This helps to make the grid more resilient, and your community more sustainable.
When are Community Energy Hours?>
Community Energy Hours occur on weekdays between June 1 and September 30 during peak demand times, which are between noon and 8 p.m. They will last no longer than four hours, and we will call no more than 3 events per week, 15 events per season.
Will I be less comfortable during Community Energy Hours?>
You can expect the temperature in your home to rise only a few degrees during an event, with a maximum of four degrees. If you find yourself to be uncomfortable, you can always opt-out of an event by adjusting your set-point temperature.
Will I get advanced notifications of Community Energy Hours?>
All participants will receive advanced notice of a Community Energy Hours event.
What are the minimum requirements for the SmartSavings Program?>
1. Be a customer of a participating utility with an account in good standing.
2. Have an installed, qualified smart thermostat, connected to Wi-Fi, controlling a central A/C unit.
3. Sign up for the SmartSavings Program and agree to the Terms and Conditions.
How do I earn the $20 for participation?>
Earning your participation bonus is easy. Simply have your thermostat on and connected to Wi-Fi during the months that Community Energy Hours can be called, and you'll be counted as a participant.
I have a thermostat that's not on the list. Can I participate?>
Unfortunately we can only allow participants that have one of the qualified thermostats to participate.
How do I unenroll from the program?>
If you wish to unenroll from the SmartSavings Program, contact us at email@example.com
, and tell us your utility provider and why you wish to unenroll. Your request will be processed within seven days.