Learn more about SmartSavings
What are Community Energy Hours?
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Community Energy Hours are events that are called by your utility during peak demand times. During these events, we will make small adjustments to your thermostat's set-point in order to reduce your energy usage. This helps to make the grid more resilient, and your community more sustainable.
When are Community Energy Hours?
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Community Energy Hours occur on any day of the week between May 1 and September 30.
Will I be less comfortable during Community Energy Hours?
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You can expect the temperature in your home to rise only a few degrees during an event, with a maximum of four degrees. If you find yourself to be uncomfortable, you can always opt-out of an event by adjusting your set-point temperature.
Will I get advanced notifications of Community Energy Hours?
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All participants will receive advanced notice of a Community Energy Hours event.
What are the minimum requirements for the SmartSavings Program?
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1. Be a customer of a participating utility with an account in good standing.
2. Have an installed, qualified smart thermostat, connected to Wi-Fi, controlling a central A/C unit.
3. Sign up for the SmartSavings Program and agree to the Terms and Conditions.
How do I earn the $20 for participation?
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Earning your participation bonus is easy. Simply have your thermostat on and connected to Wi-Fi during the months that Community Energy Hours can be called, and you'll be counted as a participant.
I have a thermostat that's not on the list. Can I participate?
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Unfortunately we can only allow participants that have one of the qualified thermostats to participate.
How do I unenroll from the program?
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If you wish to unenroll from the SmartSavings Program, contact us at
support@thesmartsavingsprogram.com or 610-580-0262, and tell us your utility provider and why you wish to unenroll. Your request will be processed within seven days.